Performance of routine secretarial and clerical services in support of department activities. This may include 3)Contacts physicians to obtain and clarify orders. Performs follow up of verbal orders. Performs standing order review and creates accounts as appropriate. 4)Open, sort, and route mail to the appropriate individuals. 5)Greets patients and directs visitors. Answe

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up to date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit. Completes check in/out functions as directed. Confirms and updates patient identification and demographic/insurance information. Completes patient registration as needed. Obtains patient consents/authorizations. Collec

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizati

Essential Duties and Responsibilities Answers the telephone and call lights in a professional, appropriate and timely manner, providing information or relaying messages to patients, family and partners. Facilitates a welcoming environment assisting with visitor wayfinding. Maintains a clean work and patient environment. Participates in department or unit performance impro