Job Description:

As a Sr. M365 Engineer your focus will be on SaaS solutions with a focus on Generative AI, Automation and Modern Work. You'll be a technical expert, leading the configuration, deployment, and user training for these innovative tools. In addition, you'll manage core M365 services (Azure, Exchange Online, SharePoint, OneDrive, Teams, Power Platform) in our E5 environment to ensure a seamless user experience with our M365 Team.

Key Responsibilities:

• Lead the administration and optimization of Microsoft 365 services with a focus on AI and Microsoft Modern work solutions, including advanced configuration and troubleshooting.
• Be a champion for AI and Modern Work, collaborating with our Stakeholders and Change teams to drive adoption and value from the tools.
• Managing implementation projects of Microsoft 365 services and integrations including migration projects into the M365 technology stack.
• Collaborate with the rest of the M365 Team to manage and innovate with the M365 Environment.
• Collaborate with teams on other AI Solutions and Automation in platforms such as ServiceNow
• Maintain security best practices and compliance policies within the M365 environment to protect user data and privacy.
• Stay up to date with the latest best practices and look for opportunities for us to improve our M365 Platform.

Requirements:

• 5+ years of experience in Microsoft 365 administration
• Experience with M365 E5 solutions and services
• Advanced problem-solving, communication, and project management abilities.
• Experience with Copilot AI and other AI solutions.
• Experience with Viva Modern Work solutions, implementation, and support.

Nice to Have:

• M365 Expert administrator certification/ or similar
• Experience with ServiceNow and ITSM Processes

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Work environment/physical demands summary:

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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