Overview
This administrative aide position at the Center for Child Welfare & Education is full time and in person at the NIU campus. The individual working in this capacity provides administrative support to the Director of the Center for Child Welfare & Education. The Center has a partnership with the Department of Children and Family Services and interfaces with many community and government agencies and schools. The individual working in this position will gain knowledge and understanding of child welfare. |
Position Summary
This position performs essential tasks related to the administration of the NIU Center for Child Welfare & Education (NIU-CCWE), assists in carrying out administrative functions of the Center, provides support to the administrators, and is critical in providing client relationship support through liaising with external and internal clientele, staff, and others on behalf of the director and unit. The Center has a partnership with the Department of Children and Family Services (DCFS) and interfaces with children and families, as well as administrators and staff of DCFS, local schools, school districts, government agencies, private organizations, court officials, community leaders, etc. The person in this position must have extensive knowledge of the organization, programs, policies and procedures of the institution and exercise good judgement in representing the Director, NIU-CCWE, its mission and programs. |
Essential Duties and Responsibilities
First Point of Contact and Event Planning
- Serves as liaison to external clients, including youth in foster care, foster parents, community stakeholders, child welfare staff and administrators, schoolteachers and administrators, school district employees, State employees from various Departments (e.g. Department of Children and Family Services, Illinois State Board of Education, Department of Juvenile Justice), courts, etc.
- Facilitates event planning and execution for Center's events such as workshops, conferences, special projects, etc.
- Serves as a liaison for professional development partners and participants, web-based clients, website development, etc.
- Serves as a liaison between CCWE and other departments, between Department and CCWE statewide off-campus staff and other groups. Provides information, support and data collection.
Administrative Functions and Supervision
- Provides support to the administrators on various administrative/organizational matters
- Maintains overview of departmental responsibilities and deadlines; provides related updates as needed
- Investigates, interprets and organizes information from various sources to develop project reports, departmental reports and other such documents;
- Completes final copies of documents and communication for administrators, reviews documents for grammar, syntax, spelling and format; develops, revises and distributes documents as directed
- Coordinates administrators' schedules, invites/notifies participants, maintains calendars of operating commitments, informs of impending engagements deadlines, prepares material
- Coordinates logistical arrangements relating to administrators' travel and conferences
- Provides facilitation and supervision for student workers, assigned office staff, etc.
Personnel / Record Management
- Acts as a timekeeper for the Department
- Processes PeopleAdmin transactions, such as refills, job description updates, and change/updates
- Facilitates hiring/training new staff
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CCWE personnel processes and paperwork.
- Manages, processes and maintains confidential and sensitive information systems and documents including personnel records, student information, information on youth in foster care and their caregivers.
Budget
- Develops, works with and tracks budgets
- Purchasing and maintaining itemized record of expenditures, reconciling and preparing financial reports
- Procurement Card/ purchasing authority
- Signature authority when supervisor/director is not present
- Other related duties as assigned.
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Minimum Required Qualifications (Civil Service)
CREDENTIALS TO BE VERIFIED BY PLACEMENT OFFICER 1. High school graduation or equivalent 2. Any one or any combination totaling five (5) years (60 months) from the following categories (a) college course work in business, finance, accounting or a related field: * 60 semester hours or an Associate's degree equals one (1) year (12 months) * 90 semester hours equals two (2) years (24 months) * 120 semester hours or a Bachelor's degree equals three (3) years (36 months) * Master's degree or higher equals four (4) years (48 months) (b) progressively more responsible general or specialized office experience which included aspects of supervising staff or job function, organizing, and performing duties that lead to knowledge of generally accepted office principles |
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
KNOWLEDGE, SKILLS AND ABILITIES (KSAs) 1. Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. 2. Computer Skills - Using computers and computer systems (including hardware and software) to set up functions, enter data, or process information * Accounting, Calendar/Scheduling, Database, Enterprise Resource Planning (ERP), Word Processing, Spreadsheet softwar 3. Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork 4. Obtaining Information - Observing, receiving, and otherwise obtaining information from all relevant source 5. Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. 6. Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail 7. Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. 8. Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic for 9. Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances 10. Written and Oral Comprehension - The ability to read and listen/understand information and ideas presented in writing or ora 11. Oral Expression - The ability to communicate information and ideas verbally so others will understa 12. Written Expression - The ability to communicate information and ideas in writing so others will understand. |
Specialty Factors (Civil Service)
None |
Preferred Qualifications (Civil Service)
- At least 3 years of administrative experience
- Excellent communication skills - will need proficiency to communicate with people internally and externally
- Proficiency in performing administrative tasks
- Organizational prioritization and planning skills
- Proficiency in obtaining, interpreting, and reporting information from multiple sources
- Experience dealing with child welfare clientele including youth in foster care, parents and child welfare employees
- Demonstrated exceptional skills in Web Conferencing and various Microsoft programs including Desktop Publisher, PowerPoint and Excel.
- Experience with event planning and implementation
- Budget development and management skills
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Minimum Required Qualifications (SPS)
N/A |
Additional Requirements (SPS)
N/A |
Preferred Qualifications (SPS)
N/A |
Physical demands/requirements
None |