Essential Duties and Responsibilities Clerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate personnel. Answers questions about organization, physicians, and available services, provi

Must have availability to work Huntley office location until 6 30p Major Responsibilities Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agenda

Essential Duties and Responsibilities Answers the telephone and call lights in a professional, appropriate and timely manner, providing information or relaying messages to patients, family and partners. Facilitates a welcoming environment assisting with visitor wayfinding. Maintains a clean work and patient environment. Participates in department or unit performance impro

Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co payments, and responds to routine requests for information. Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio visual arrangements, and document prepa

Completes patient order confirmations and modifications for item changes occurring after initial order ticket printing to begin revenue recognition and billing processes. Reviews all paperwork submitted with equipment set up packets to ensure all forms are complete, signed and dated appropriately. Any safety issues documented by drivers will be followed up with appropriat

Essential Duties and Responsibilities Clerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate personnel. Answers questions about organization, physicians, and available services, provi

Responds to all incoming telephone calls. Resolves all inquiries in a professional manner consistent with the mission of the health system. Assist callers with complaints, appeals, grievances and IRO requests. Attend seminars/training sessions. Add membership to the PBM software Add authorizations to the PBM software Processing all prescription claims (DMR) through the PB

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner. 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications. 3)Prov

Serves as A Subject Matter Expert (SME) with regards to the Specialty billing processes and the respective Patient Financial Services Specialty role, maintaining an advanced knowledge of payor updates including Federal and State guidelines, department workflows and resources needed to resolve payor rejections and troubleshoot identified denial trends. Knowledgeable in the

Serves as A Subject Matter Expert (SME) with regards to the insurance follow up processes and the respective Patient Financial Services Follow up role, maintaining an advanced knowledge of payor updates including Federal and State guidelines, department workflows and resources needed to resolve payor rejections and troubleshoot identified denial trends. Knowledgeable in t

This position demonstrates knowledge and skills necessary to assess patients in all age groups; demonstrates ability to provide patient care based on each patient's age appropriate needs. Identifies, reports, provides care and documents patient problems in collaboration with the physicians, nurses, and the technical staff. This position demonstrates effective communicatio

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

The Patient Service Rep reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. This position will have comprehensive knowledge of CPG patients' needs and will work in partnership with

Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co pays and outstanding balances. Obtains and updates patient demographic information and company information from all patients. Answers phone and schedules appointments. Directs and documents patient ca

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner. 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications. 3)Prov